FAQs

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Expert collision repair can be complicated. Luckily, we've got the answers to all your questions at Rosslyn Auto Body.
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Get your questions about auto body repair answered!

At Rosslyn Auto Body, we get a variety of common questions about our collision repair services in Alexandria. Whether you have a question about our repair services, how to schedule or pay, or something else, use the tabs below to find the answer to your question.

Which makes/models do you work on?

Rosslyn Auto Body has the level of certification to work on virtually any OEM, though we focus on makes such as BMW, GM, Jaguar, Volkswagen,  Mercedes-Benz, Corvette, Rivian, Tesla, and Landrover.

Can you work with Advanced Driver Assistance Equipment (ADAS)?

Yes! Most cars come with some form of ADAS these days, and Rosslyn Auto Body is certified to work with any model that utilizes ADAS.

What does it mean to be manufacturer certified?

Getting certified as a collision repair shop involves attending regular training and certification courses to understand the ins and outs of each manufacturer, ensuring that we are able to provide the highest level of care possible.

Do you repair aluminum bodies?

Yes! Rosslyn Auto Body is aluminum-certified, which means we have all the know-how and tools to repair cars with aluminum panels.

Does your shop have dedicated workbenches?

Rosslyn Auto Body is proud to feature dedicated work benches for a variety of our services, such as dedicated fixture benches, a dedicated aluminum area, and more.

Do you have a wheel and tire machine?

Yes! Our wheel and tire machine allows us to handle tasks such as wheel alignment.

Can I book online?

Yes, you can book online by using our online service scheduler. Simply input information about your vehicle with your authorization and we'll handle the rest!

Can I book by phone?

If you want to give Rosslyn Auto Body a call, that's great! We'd be happy to set something up with you over the phone.

What payment methods do you accept?

At Rosslyn Auto Body, we're proud to accept many traditional forms of payment, including cash, card, and even mobile payments.

Do I have to go with the body shop that my insurance recommends?

Believe it or not, you are not required to choose the body shop that your insurance recommends! Insurance companies are interested in saving money, so they will often try to send you to the cheapest alternative.

Do you offer lifetime warranties?

Yes, Rosslyn Auto Body is proud to offer lifetime warranties on all of our work.

Certified technicians, OEM parts, and customer-first service